Certified Professional Santa (CPS) Course

Module 1 CPS Welcome & Introduction
Unit 1 Introducing CPS - What will you learn?  
Module 2 Professionalism
Unit 1 Professionalism – Lesson 1 – Business Basics  
Unit 2 Professionalism - Lesson 2 - Marketing  
Unit 3 Professionalism - Lesson 3 - Contracts  
Module 3 Performance
Unit 1 Performance - Lesson 1 - On Stage  
Unit 2 Performance - Lesson 2 - For the Audience  
Unit 3 Performance – Lesson 3 – Performance Notes  
Module 4 Service
Unit 1 Service - Lesson 1 - Providing Great Service  
Module 5 Ethics
Unit 1 Ethics - Lesson 1 - With Clients  
Unit 2 Ethics - Lesson 2 - With Other Santas  
Unit 3 Ethics - Lesson 3 - With Agents